Optimize Cisco Finesse for UCCX/UCCE Call Centers
Our enterprise-grade Cisco Finesse gadget is validated in large-scale projects and seamlessly integrates telephony functions (call handling, transfer, hold, etc.) into third-party ticketing systems. Empower your call center agents with a single interface for all workflows!
Access GitHub Source CodeKey Features of Our Cisco Finesse Gadget
Native UCCX/UCCE Compatibility
Built for Cisco Finesse (UCCX/UCCE) - full compatibility with Cisco’s native call center infrastructure, no proprietary modifications required.
Third-Party Ticketing Integration
Integrate core telephony features (call answer, transfer, hold, hangup, caller ID) into any customer support ticketing system - eliminate agent context switching.
Enterprise-Validated
Rigorously tested and validated in large-scale call center projects - proven reliability and performance for high-volume agent environments.
Open Source Customization
Full access to source code via GitHub - customize the gadget to match your unique call center workflows and ticketing system requirements.
Seamless Agent Workflow
Agents only need to interact with your ticketing system - all telephony controls are embedded directly, reducing training time and errors.
Cross-Browser Support
Works with all modern browsers (Chrome, Firefox, Edge, Safari) - no agent device restrictions.
Access the Source Code
Our Cisco Finesse gadget source code is publicly available on GitHub - fork, customize, and deploy in your call center environment.
# Clone the Repository
git clone https://github.com/lixiangyu890601/Cisco-Finesse-develop.git
# Documentation & Deployment Guide
# See README.md in the repository for integration steps with UCCX/UCCE and third-party ticketing systems
Contact Our Support Team
Have questions about integrating our Cisco Finesse gadget into your call center? Reach out to our dedicated support team:
Email Support (leehear@gmail.com)